• Verified
New Arrivals

Expires on 20/04/2026

  • Verified
04. Molo

Expires on 16/07/2025

Top BabyShop Coupon Codes


Latest Deals Expires Coupon Code
04. Molo 16/07/2025 No Coupon Required
New Arrivals 20/04/2026 No Coupon Required

BabyShop FAQs

Where is my package?

You can track your order here. To track your order you just add your order number and the email address you used when purchasing your order.

Once your order has been shipped from our warehouse, we will send a delivery confirmation by email with a tracking number/package ID. By clicking the tracking link in the delivery confirmation you will be directed to the courier website, which will display the latest information about your delivery.

Has my order been placed?

We will send an order confirmation to the email address you provided as soon as your order has been registered in our system. Please note that it may take up to an hour for this email to be sent when the transaction must be reviewed and approved by your payment provider.
Once your order has been packaged and sent from our warehouse, you will also receive a delivery confirmation that shows your tracking number / package ID where you can see where your delivery is.

If you are unsure that your order has been placed, there are different ways to check this:

- When the order was placed, you should have arrived on a page titled "Your order".

- An order confirmation must be sent to your specified email address. Make sure that this email has not ended up in your spam.

- You can see your order under "My Page" by clicking here you will be redirected to "My Page". 

How do I make a claim on a product?

Sometimes a product does not meet the quality you want. In these cases, we will, of course, help you make a claim. Follow the steps below and complete your claim with the right information so we can handle your case faster

Issuing a claim for clothing, shoes, furnishings, toys

- Send a claim to us via our web form on the customer service page

- Always include your order number when making a complaint

- Describe the defect on the product

- Always attach a picture of the damaged product / goods so that we see what the problem is

- We will then process your case as soon as we can and will return to you as soon as we have been notified by the supplier.

How do I make a return?

Of course, we want you to be satisfied with your product and have the opportunity to open the package and look more closely at the product. If the product is not as you have imagined, you have 30 days to return it.

Here’s how you easily handle your return:

• Fill in the return slip that is included in your delivery.

• Add the return slip to the package.

• Tape the package again and pack it carefully.

• Take your package to any courier of your choice or the local post.

• Here is the address your return should be sent to:

Babyshop

Norra Stigamovägen 4

556 16 Jönköping

Sweden

How do I make an exchange?

If you want to change a product, please follow these instructions:

Please place a new order and return the unwanted item.

If you purchased your items at a special price please contact our customer service for help.

Fill in the return slip that is included in your delivery.

Add the return slip to the package.

Tape the package again and pack it carefully.

Take your package to any courier of your choice or the local post.

Here is the address your return should be sent to:

 

Babyshop Sthlm Logistics AB

Norra Stigamovägen 4

556 16 Jönköping

Sweden