Why can't I order certain products online? Why must I contact you to place my order?
Sometimes we must sell products in accordance to strict guidelines, such as requiring a consultation prior to the purchase of a certain product. These requirements are set by the manufacturer and must be met for us to be able to sell you the product.
The brands and products currently under this provision are: Clarisonic Pro, NuFace Pro, Tensage and Jan Marini Duality MD. Please contact us to order these products.
Do you have a store location?
Our flagship retail store is located in Omaha, Nebraska. We'll let you know when we expand to other states – in the meantime, we offer free shipping on all orders.
Do you offer gift wrapping?
We will occasionally offer gift wrapping during select holiday seasons. At this time, we do not offer gift wrapping/gift receipts on most orders.
Has my order been shipped?
Once your order has been shipped, you will receive a shipping confirmation email that contains tracking information. You can also login to your account at any time to see the current status of your order. For more information regarding shipping, please see our Shipping Information page.
Do you ship internationally?
In most cases, yes. Check out our International Orders page for all the information you need for placing and shipping an international order.
How many rewards points do I have?
Login to your account page to see your current rewards points and member status.