FAQs' for The Travelewrap Company

Which website should I buy from?

We have a number of international websites which are set up to make it as easy as possible for customers in USA, Australia, Canada, Europe, Ireland, and UK and to shop in their own currency. Taxes and duties are included in the purchase price.

If you are resident in another country outside these areas, you are able to shop in GBP £ on our International website.

To change the website you are shopping from, select the country link (indicated by flag icon) at the top right hand side of the website.

What happens when I place an order?

When you complete your payment, you will receive a confirmation e-mail to advise you that we are processing your order. We will contact you by email in the event that we need further information from you, or if there is a problem with your order.

How do I pay for my purchase?

Payment is taken when you checkout. You can pay using all major debit or credit cards including Visa, MasterCard and American Express. You can also pay by PayPal. If you experience any difficulties when making your payment, please contact us +44 (0) 1425 613731.

Do I need to create an account in order to order a travel wrap?

You can shop at The Travelwrap Company using a guest account. If you would like to save yourself time when you shop with us in the future, then we would recommend taking a couple of minutes to set up an account. An account offers you the best way to

• track your orders
• speed the payment process
• keep a history of past purchases
• stay in touch