FAQ's for Loudmouth Golf
What is the return policy for in-stock web purchases?
For all orders shipped within the United States, Loudmouth offers free returns when you use our prepaid return shipping label. All returns must be made within 90 days of the shipping date. All returned items must be in original condition (unwashed and unworn) and include the original tag. Items that are not in their original condition could be denied a return. LMx Club items, prank boxes, and gift certificates may not be returned. We do not refund shipping charges. You can request a return here: www.loudmoutgolf.com/returns.
Can I return Made-to-Order items?
Since Loudmouth's Made-To-Order (MTO) items are specifically made for you, we offer a one-time MTO return in the form of a store credit for MTO items. MTO returns must be made within 90 days of the shipping date. All MTO returned items must be in their original condition (unwashed and unworn) and include the original tag. Items that are not in their original condition could be denied a return. Returns can be made for an MTO item of the same price only. We do not refund shipping charges. You can request for a MTO return here: www.loudmoutgolf.com/returns.
Important:If you are unsure of your size, please do not order multiples of the same item. Please contact our customer service team at email@example.com or 800-390-5116 and we can help you determine your size!
Where do I send my returns?
1650 S. Amphlett Blvd, Suite 110
San Mateo, CA 94402
*Do NOT send items back to our returns department without requesting a return (RMA) authorization here: www.loudmoutgolf.com/returns. Loudmouth is not responsible for packages shipped via the customers own shipping method and/or who do not use our RMA form prior to sending back a return.
Can I make a change to my order?
Unfortunately no. Once an order has been placed we cannot make changes to the order. This includes any address changes, shipping method changes, or size/pattern changes.
I received Loudmouth as a gift. May I return or exchange it?
Please contact customer service at firstname.lastname@example.org or 800-390-5116.